If the computer starts, but doesn’t respond to the mouse and keyboard, turn off the computer. Unplug both the mouse and keyboard from the computer. If the mouse connects to a round PS/2 port, make sure you plug it in firmly. If the plug is round, make sure you plug it into the PS/2 port for the mouse (usually colored green). Make sure nothing is resting on the keyboard and holding down a key. Then firmly plug in the keyboard. If the plug is round, plug it into the PS/2 port for the keyboard (usually purple in color). Check all cable connections to the computer one more time. Then restart the computer.
November 10, 2009
Mouse and Keyboard don’t Work
If the computer starts, but doesn’t respond to the mouse and keyboard, turn off the computer. Unplug both the mouse and keyboard from the computer. If the mouse connects to a round PS/2 port, make sure you plug it in firmly. If the plug is round, make sure you plug it into the PS/2 port for the mouse (usually colored green). Make sure nothing is resting on the keyboard and holding down a key. Then firmly plug in the keyboard. If the plug is round, plug it into the PS/2 port for the keyboard (usually purple in color). Check all cable connections to the computer one more time. Then restart the computer.
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